Case Studies
A look at two programs I led end to end, from vendor sourcing through onsite execution.
Corporate Incentive Travel
Montego Bay, Jamaica
120
Attendees
1st
Room block owned
Led the end-of-year incentive trip for the company's largest group by headcount, taking first-time ownership of hotel room block coordination and managing vendor confirmations across the full guest list.
International Recognition Trip
Romania Tech Team Trip
80
Attendees
Multi
Time zones coordinated
Directed logistics for the company's most complex international program, coordinating vendors and travel documentation across time zones to deliver a seamless recognition trip for a distributed technology team.
Currently
As Event Concierge Coordinator with Compass Group on the Microsoft Redmond campus, I own client and vendor relationships for programs up to 2,400 attendees — directing AV, food and beverage, and space teams from planning through breakdown, and resolving day-of issues in real time. Promoted to team lead within 3 months of hire, and personally trained 5 new hires to full productivity.
Skills & Tools
Client & Vendor
- Account relationship management
- Vendor sourcing & coordination
- Confidential information handling
Operations
- Multi-project deadline management
- Remote & independent work
- Cross-time-zone communication
Project Management & CRM
- Asana, Trello, Notion
- Confluence & Jira
- HubSpot, Salesforce, Cvent
Communication & AI
- Zoom, Teams, Slack
- Microsoft 365 & Google Workspace
- ChatGPT, Claude, Copilot